Image of RICS logo.

Terms and Conditions

Image of our terms and conditions.

The terms of engagement for the various residential suveying services we offer are listed below:

PDF The Marshalls Building Survey Report
(All ages and types of residential property - No Market Valuation)

PDF The RICS Building Survey Report
(Victorian residential property onwards - No Market Valuation)

PDF RICS HomeBuyer Report (Survey and Valuation)
(1920's residential property onwards - includes a Market Valuation)

PDF RICS HomeBuyer Report (Survey)
(1920's residential property onwards - NO Valuation)

PDF RICS Condition Report
(1920's residential property onwards - No Market Valuation)

PDF Residential Market Valuation Report
(All types and ages of residential property)

PDF Shared Ownership Market Valuation Report
(All types and ages of residential property)

PDF Inheritance Tax Valuation Report
(For the purposes of obtaining probate - all types and ages of residential property)

PDF Charities Act Valuation Report
(For purchase or disposal by Charities - all types and ages of residential property)

PDF Snagging Report
(New build property only)

PDF Insurance Reinstatement Cost Assessment
(All types and ages of residential property)

You have the statutory right to cancel, without giving any reason, within 14 days of your formal instructions (you can tell us verbally or in writing). However, if you have asked us to proceed with your instructions immediately, you may be charged an amount which is proportionate to the work already undertaken. If our instructions have been fully completed within the 14 day cancellation period, your right to cancel will be lost.

Marshalls will not proceed with the instructions if, after arriving at the property, we conclude:
a) that it is of a type of construction of which we have insufficient specialist knowledge to be
able to complete the instruction satisfactorily; or
b) that it would be in the typical Client's best interests to be provided with an alternative type of inspection, rather than the service instructed.

In case of such cancellation, Marshalls will refund any money paid by the Client for the Service and the reason(s) will be fully explained to the Client.


Instructing us to undertake your survey or valuation couldn’t be easier. Simply pick from the drop-downs below, get an instant quote and instruct us online, anytime.

Building surveys

Marshalls offer two types of residential building survey: The Marshalls Building Survey Report and The RICS Building Survey Report.

These are our most detailed surveys and are suitable for most types and ages of property, particularly older houses.

More »

RICS home surveys

Marshalls offer the full range of RICS Home Surveys: The RICS Building Survey, The RICS Homebuyer Report and The RICS Condition Report.

These surveys have the popular traffic light condition rating format and are mainly suitable for more modern houses and flats.

More »


Marshalls undertake residential valuation instructions for mortgage lending, Inheritance tax (probate), shared ownership, Housing Association, Charities Act, matrimonial and other purposes. We also undertake expert witness work and can advise on leasehold enfranchisement (lease extension).

All of our Chartered Surveyors are RICS Registered Valuers highly experienced in the local property market.

More »


In addition to residential surveys and valuations, Marshalls offer a full range of commercial services, including commercial surveys, schedules of condition and dilapidations advice on behalf of both landlords and tenants.

Note: we do not undertake commercial valuations.

More »

Party Wall

Marshalls offer a full range of specialist Party Wall services, working for both building owners and adjoining owners.

If you have received party wall notices from your neighbour or you are planning to carry out works, which may come under the Party Wall etc. Act 1996, we can advise you of your options.

More »

Lease extensions

A lease is a wasting asset and as the remaining term becomes shorter, a residential property may be difficult to sell or mortgage. As a general rule, any lease with less than 70 years remaining can be problematical and you may need to consider a lease extension or possibly a freehold purchase.

Marshalls offer comprehensive Leasehold enfranchisement advice, both for landlords and tenants.

More »


Your choice of survey report has never been wider: Marshalls undertake five types of survey on residential properties.

Marshalls were established in 1979 and can offer great local knowledge and experience of all types of building. We might not be the cheapest, but you can be confident that we are the experts in our field.

More »

Property Advice

A range of pages offering useful advice on various survey, valuation and general property matters.

From asbestos and bats through to toxic mould and woodworm, we hope this general property advice is useful.

More »

Contact Us

Marshalls have offices in Oxford (01865-863020) and Newbury (01635-529777).

We cover Oxfordshire, Berkshire, Wiltshire and adjoining areas of Hampshire, Buckinghamshire, Gloucestershire and The Cotswolds.

More »