What was the attitude of the staff member who dealt with your initial enquiry?   Very Good Good Satisfactory Poor Rude

How was your enquiry dealt with?                      Efficiently, with all my questions answered. Efficiently, with most of my questions answered. Badly, with little useful information.

Were the types of survey clearly explained?       Yes No

Were you informed of the date of the survey?     Yes No

How do you rate the content of the report?         Very Good Good Satisfactory Only Fair Poor

Was the report?                                               Too detailed About the right detail Not detailed enough

How do you rate the advice given?                     Very Good Good Satisfactory Only Fair Poor

If further reports or actions were required, was this clearly stated?    Yes No

Did you speak to the surveyor?                                Yes No

What did you feel was the attitude of the surveyor?    Very Good Good Satisfactory Poor Rude

If necessary, would you use us again?                      Yes Possibly Think seriously Never

Where did you hear about us?                                 Lender Estate Agent Solicitor Yellow Pages Friend or Collegue Other surveyor Seen our Shop Web site Other

How can we improve?      

Any Other Comments       

Your survey reference number     X4